Refund policy

At Empowered Unlimited, we want every client to feel confident and comfortable when choosing to work with us. Because our services involve reserved time, personalized planning, consultations, creative work, and digital services, the following refund policy applies.

Before Work Begins

If you need to cancel your package before your consultation has taken place or any personalized work has begun, please contact us as soon as possible.

Eligible cancellations may receive a refund, less any non-refundable processing or third-party fees, where permitted by law.

After Work Has Begun

Once a consultation has been completed or personalized work has begun on your project, payments are generally non-refundable.

This includes time spent on consultations, research, planning, branding, website work, content creation, strategy, revisions, and other customized services included in your package.

Missed or Cancelled Appointments

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule a scheduled session.

Missed appointments or cancellations made with less than 24 hours' notice may be considered used and may not qualify for a refund.

Digital Products & Completed Work

Due to the nature of downloadable products, digital materials, templates, customized documents, and completed creative work, these purchases are generally non-refundable once delivered or accessed, except where required by law.

We're Here to Help

We want you to be happy with your experience. If you have a concern about your service or project, please contact us before requesting a refund. We will make reasonable efforts to address the issue and find an appropriate solution.

Refund eligibility is determined according to this policy and applicable law.

Empowered Unlimited
Empowered to Become. Unlimited to Achieve.